[ i ] AI Managed Services · Australian-built

Operational outcomes, continuously managed.

We don't hand you AI tools and walk away. We design, build, and continuously run the AI workflows that move your numbers — savings, efficiency, sharper decisions, customer experience around the clock.

Savings Efficiency Sharper decisions Better experience Automated workflows Always on
Live · Brisbane 7 workflows running 0 humans needed
From the Ammacatize advisory practice — twenty-five years of enterprise IT discipline.
Powered by AmmaCloud — our sovereign Australian inference stack. Fast response, lower cost, local by default.
Fig. 01 AI at Work · Live View
Live
L · 01 L · 02 L · 03 N REAL-TIME · ROLLING 7 DAYS This week · so far 0 Customer touchpoints handled · while you ran the business +12% W/W — work that would have been your team's FOUR PILLARS · OUTCOME-LED Four outcomes · one service i EFFICIENCY · COST Operations Hours back. Costs down. SAVINGS · AUTOMATION · STREAMLINING ii SPEED · CLARITY Intelligence What you need to know — sooner. DECISIONS · INSIGHTS · REPORTING iii CUSTOMER · SERVICE Experience Served, not handled. RESPONSE · QUALITY · SATISFACTION iv 24/7 · LIVE NOW Always on While you sleep, work happens. AGENTIC · CONTINUOUS · 365 — the promise, delivered LIVE STREAM · UNFILTERED Right now · live activity JUST NOW Customer enquiry — quoted & sent 2 MIN Invoice follow-up · Day 14 7 MIN Booking confirmed — Thu 09:30 12 MIN Service request triaged
Sample data · Indicative
Stack
AmmaCloud
Drawn
AMM
Rev
07 · 2026
[ ii ] THE IMPLEMENTATION GAP

AI was never the product.
Operational improvement is.

Most vendors sell tools. We sell outcomes. The difference is not technology — it is who owns the result after the meeting ends.

We design the workflow, build the automation, run it every day, and take responsibility for the numbers moving. That is the only thing that matters.
[ iii ] FOUR PILLARS

What we continuously manage.

Operations

Invoice processing, scheduling, compliance logging, job allocation — all running without human intervention.

Intelligence

Lead qualification, quote generation, risk flagging, decision support that improves every week.

Experience

24/7 voice, chat, and email that answers in under three seconds with the exact knowledge your team would use.

Always on

Systems that do not sleep. No downtime, no "we'll get back to you", no lost leads at 2am.

[ ix ] OUTCOMES

Reference builds.

REFERENCE BUILD
The Cloud Caller
AI receptionist for Australian tradies. Our own demonstration of the platform in production.
CASE STUDY IN DELIVERY
Commercial display distribution
Anonymised — full case study available on request under NDA.
CASE STUDY IN DELIVERY
Mining services operations
Anonymised — full case study available on request under NDA.
[ v ] CAPABILITIES

Voice · Chat · Content · Workflow · Bespoke · Integrations

Six capability domains. Each one designed, built, and run as a continuously managed service — not a tool you have to learn.

Voice Reception
Answer every call. Book every job.
  • · Australian-accented voice, natural conversation
  • · Books straight into your calendar or CRM
  • · Handles after-hours, overflow, missed-call recovery
  • · Multilingual on request
● LIVE · 47 CALLS/DAY · <3S ANSWER
Intelligent Chat
Your knowledge base, on duty 24/7.
  • · Answers customers using only your approved content
  • · Routes complex enquiries to humans with context attached
  • · Captures lead data into your sales pipeline
  • · Web, SMS, WhatsApp, Messenger
● LIVE · 92% RESOLUTION · 11S AVG
Content & Quotes
Compliant proposals, written in your voice.
  • · Generates quotes, scopes, and follow-ups
  • · Trained on your historical wins and pricing
  • · Drafts in minutes, you approve and send
  • · Australian compliance language built in
● LIVE · 4HR → 4MIN DRAFT TIME
Workflow Automation
Process work that runs itself.
  • · Invoice processing, reconciliation, compliance logging
  • · Lead routing, qualification, nurture sequences
  • · Scheduling, dispatch, job allocation
  • · Reporting and exception alerting
● LIVE · 1,200+ WORKFLOWS RUNNING
Bespoke Builds
The things off the shelf can't do.
  • · Custom AI workflows for unique requirements
  • · Vendor-neutral — we build with whatever fits the job
  • · Designed, built, and run by us
  • · 30-day proof-of-value before commercial commitment
AVAILABLE · SCOPED PER ENGAGEMENT
Integrations
Plugs into the systems you already run.
JOB MANAGEMENT
ServiceM8 · simPRO · AroFlo · Tradify
ACCOUNTING & PAYMENTS
Xero · MYOB · QuickBooks · Stripe
PRODUCTIVITY
Google Workspace · Microsoft 365 · Slack · Teams
CRM & SALES
HubSpot · Pipedrive · Salesforce · Zoho
SUPPORT & TICKETING
Zendesk · Freshdesk · Intercom
VOICE & MESSAGING
Twilio · SMS gateways · Voice carriers
VERTICAL SYSTEMS
PropertyMe · Lightspeed · Halaxy · LEAP
DATA & OPERATIONS
Webhooks · SQL · CSV · Custom databases
VENDOR-NEUTRAL · API-FIRST · WE CAN CONNECT TO ANYTHING WITH AN EXPOSED API
[ vii ] GROWTH SYSTEMS

Operations keep the business running.
Growth systems make it bigger.

We don't just automate the back office. We build the engine that brings new customers in, qualifies them, and keeps existing ones spending.

Sales Automation
Pipeline that fills itself.
  • · Outbound voice agents qualifying cold lists at scale
  • · Inbound lead routing, scoring, and enrichment
  • · Follow-up sequences that adapt to engagement signals
  • · CRM hygiene and pipeline forecasting
FROM COLD LIST → BOOKED MEETING · AUTONOMOUS
AI Marketing
Marketing that learns, decides, and adapts in real time.
  • · Generative content tuned to each customer in real time
  • · Decisioning that picks channel, message, and timing autonomously
  • · Continuous learning from every interaction, not quarterly reports
  • · Attribution that ties spend directly to revenue moved
AI-DRIVEN · ADAPTIVE · ALWAYS LEARNING
SEO & Content
Show up where buyers are searching.
  • · Topic strategy aligned to commercial intent
  • · Long-form content production at scale, in your voice
  • · Technical SEO audits and on-page optimisation
  • · Local SEO for service-area businesses
RANK · TRAFFIC · LEADS — TRACKED MONTHLY
Social Media Management
Always-on presence without burning hours.
  • · Platform strategy by audience and content type
  • · Production: posts, video, carousels, stories
  • · Community management and DM response
  • · Reporting tied to brand growth, not vanity metrics
DAILY PUBLISHING · BRAND-ALIGNED · MEASURED

All four work together. SEO drives the calls and clicks. AI marketing nurtures the leads sales hasn't closed yet. Social proves you're real before any of it. One system, one set of numbers moving.

[ vi ] HOW WE WORK

We design, build, and continuously run.

01 — FIRST MEETING
Understand the numbers
Where time and margin are leaking. No pitch.
02 — SCOPE & BUILD
No upfront cost
We build the first workflow at our risk.
03 — DAY 30 REVIEW
Conversion conversation
If the numbers moved, we keep going. If not, you walk.
04 — ONGOING SERVICE
We run it
You get the results. Quarterly governance reviews.
[ viii ] TRUST LAYER

Twenty-five years of enterprise discipline.

Founded by Anthony Gooding. 25+ years in IT and communications. Twenty-five years across phones and contact centres, hosting and telecoms, software and managed services, and enterprise contracting. Australian-owned. ABN: 45 142 725 170.

ENGAGEMENT FRAMEWORK · FIXED OUTCOMES · QUARTERLY GOVERNANCE · FULL TRANSPARENCY
[ iv ] SOVEREIGNTY

Your data never leaves the country.
Your control never leaves your hands.

A four-layer architecture: Inbound → Governance → Inference → Residency. Every layer designed so Australian businesses meet Privacy Act 1988, APRA CPS 234, and ISO 27001 obligations without compromise. No foreign providers touch your customer data. Local by default.
L · 01
Inbound
Where customer data first touches our infrastructure.
  • · TLS 1.3 on every channel
  • · Australian-only ingress endpoints
  • · DDoS and abuse filtering before processing
AU-EAST INGRESS · TLS 1.3
L · 02
Governance
Rules that decide what AI can see, do, and remember.
  • · Role-based access on every workflow
  • · Per-tenant prompt and tool whitelisting
  • · Full audit trail, exportable on request
PRIVACY ACT 1988 · APRA CPS 234
L · 03
Inference
Where the AI work happens.
  • · Foundation models, governed and monitored
  • · No customer data used for model training
  • · Output validation before action is taken
NO TRAINING · NO RETENTION
L · 04
Residency
Where data lives, who can reach it, how long it stays.
  • · Australian-hosted storage by default
  • · Customer-defined retention windows
  • · Right-to-deletion enforced end-to-end
ISO 27001 · AU SOVEREIGN
[ xi ] NEXT STEP

Book a first meeting.

30 minutes. No pitch. We listen to your numbers, then tell you what's actually fixable.